Process & Compliance Specialist - Retail

About the role

The Process & Compliance Executive supports the management team in the Fashion Division of Watsons, ensuring consistent implementation of operational, inventory and financial controls. Working under the Process & Compliance Manager, the role mitigates risk, safeguards assets and improves efficiency through formalised procedures, collaborating across business units and geographies.

Key responsibilities

• Assist in cross-functional projects across Watsons to improve operational processes.
• Review controls and implement standardised compliance systems.
• Conduct SOP rollouts and train stakeholders on processes and procedures.
• Analyse retail store operations and workflows to find improvement opportunities.
• Monitor and measure the benefits of implemented processes.
• Take part in project-based evaluations and operational due diligence for new acquisitions.
• Create a critical path for store openings and checklists for store closure, including cash, stocks and fixed assets.
• Plan, schedule and run physical inventory counts per Al Futtaim standards, review performance on inventory control, resolve inventory errors and implement control mechanisms.

Required profile

• Postgraduate or college/university degree.
• 3-5 years of experience in retail operations, specifically in stock and inventory management.

Required skills

• Proficiency in SAP and ERP systems.
• Advanced Excel and MS Office skills, accounting knowledge.
• Analytical, time management, communication, leadership and teamwork skills.