Quality Assurance and Compliance Manager

About the role

The Quality Assurance and Compliance Manager will design, implement and maintain quality assurance frameworks and compliance processes for the University of Manchester – Dubai, ensuring alignment with institutional policies, local regulations and international accreditation standards.

Key responsibilities

• Develop and sustain institutional quality assurance frameworks.
• Conduct internal audits and monitor compliance with regulatory and academic quality requirements.
• Review and update policies and procedures, preparing reports for senior leadership and external bodies.
• Collaborate with academic and professional services teams to identify risks and implement corrective actions.
• Promote continuous improvement in teaching, learning and student services.
• Lead training and awareness activities on quality and compliance.
• Support accreditation and regulatory reviews and ensure timely resolution of quality‑related issues.

Required profile

• Strong quality assurance and quality management experience, including development of institutional quality frameworks.
• Proven experience in quality control and auditing within an educational or regulated environment.
• Knowledge of higher‑education regulatory compliance requirements in the UAE and internationally.
• Excellent analytical, reporting and documentation abilities.
• Ability to collaborate with cross‑functional teams, influence stakeholders and manage change initiatives.
• Strong organisational and time‑management skills with attention to detail.
• Relevant bachelor’s degree; a master’s degree in education, quality management, business or related field is an advantage.
• Prior experience in higher‑education quality assurance and accreditation.

Required skills