Quality Specialist
Emirates Flight Catering Co (L.L.C) · Dubai
Job description
About the role
The Quality Specialist conducts quality audits and manages operational inspections to ensure compliance with established standards. Acting as a business partner to operational teams, the role provides guidance and support to drive performance improvement and enhance customer satisfaction.
Key responsibilities
- Conduct quality audits and operational inspections, monitoring compliance with regulatory, food safety, and company standards.
- Investigate non‑conformities, customer complaints and quality deviations, coordinating corrective and preventive actions.
- Prepare quality reports, dashboards and insights to support data‑driven decision making.
- Facilitate continuous improvement initiatives and collaborate with cross‑functional stakeholders to foster a culture of quality.
Required profile
- Bachelor’s degree in Industrial Engineering, Quality Management, Business Administration, Operations Management or a related discipline.
- 6‑7 years of experience in Quality Assurance, Operational Excellence, Auditing or Continuous Improvement.
- Proven ability to conduct audits, analyse performance indicators and drive corrective actions.
Required skills
- Microsoft Excel
- Power BI
- Reporting tools
- ISO internal auditing
- Lean methodology
- Six Sigma
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Published 2 hours ago
Expires 1 month from now
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Emirates Flight Catering Co (L.L.C)
Dubai
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