Receptionist – Front Desk & Administrative Support

About the role

We are looking for a professional Receptionist to be the first point of contact for visitors and callers. You will ensure a welcoming atmosphere, manage communications, and support daily office operations.

Key responsibilities

• Greet, welcome, and direct visitors, announcing them to relevant staff.
• Answer, screen, and forward incoming phone calls while providing basic information.
• Receive, sort, and distribute daily mail, deliveries, and couriers.
• Maintain security by monitoring the logbook, issuing visitor badges, and controlling access.
• Update appointment calendars, schedule meetings, and coordinate room bookings.
• Perform clerical duties such as filing, photocopying, collating, and faxing.
• Assist with internal communications, distribute notices, and relay important messages.
• Handle confidential information with discretion and professionalism.

Required profile

• 1‑3 years of experience in reception or administrative roles, preferably in a professional office setting.
• High school diploma or equivalent; office administration certification is a plus.
• Excellent telephone etiquette, customer‑service orientation, and strong communication skills.
• Ability to stay calm under pressure, multitask, and maintain a tidy reception area.

Required skills

• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Experience using booking or scheduling systems.