Receptionist / Front Desk Executive at Automotive Service Center

About the role

We are seeking a professional, friendly, and well-presented Receptionist / Front Desk Executive to join our automotive service centre in Dubai. You will be the first point of contact for customers, handling inquiries and ensuring smooth front‑desk operations.

Key responsibilities

• Welcome and assist customers in a professional and friendly manner.
• Answer incoming calls, WhatsApp messages and customer inquiries.
• Schedule appointments, register customer information and maintain accurate records.
• Coordinate with Service Advisors and other departments regarding customer requirements.
• Follow up with customers on appointments, vehicle status and collections.
• Maintain a clean, organized and professional reception area.

Required profile

• Previous experience as a Receptionist, Front Desk Executive or similar role (minimum 2 years in automotive).
• Excellent communication and interpersonal skills with good spoken and written English.
• Professional appearance, positive attitude and strong customer‑service orientation.
• Ability to multitask and work in a fast‑paced environment.
• Candidates currently residing in the UAE are preferred.

Required skills

• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Basic data entry and computer literacy.