Receptionist – Front Office & Administrative Support

About the role

The Receptionist will be the first point of contact for visitors and callers, ensuring a professional and welcoming experience. You will manage front‑desk operations, handle mail and deliveries, and support office administration in a fast‑paced retail environment.

Key responsibilities

• Greet and direct visitors, issue visitor badges, and maintain the security logbook.
• Answer, screen and forward incoming phone calls while providing basic information.
• Receive, sort and distribute daily mail, deliveries and couriers.
• Update appointment calendars, schedule meetings and coordinate meeting‑room bookings.
• Perform clerical duties such as filing, photocopying, collating and faxing.
• Process gate‑pass applications, salary certificates, NOC requests and VIP tag activations.
• Assist with OHC requests and maintain accurate records for these requests.
• Maintain a tidy reception area and ensure office supplies are stocked.
• Relay important internal messages and assist in distributing notices.
• Use office software (MS Office, booking systems) and operate office equipment.

Required profile

• 1‑3 years of experience in a reception or administrative role, preferably in a professional office setting.
• High school diploma or equivalent; additional office administration certification is a plus.
• Strong telephone etiquette, customer‑service orientation and ability to handle confidential information.
• Excellent communication, organization and multitasking abilities.
• Professional appearance and calm demeanor under pressure.

Required skills

• Booking systems
• Ms Office