Receptionist – Front Office & Customer Service

About the role

R&B Fashion is looking for a professional Receptionist to be the first point of contact for visitors and callers. You will ensure a welcoming atmosphere, manage security procedures, and support daily office operations.

Key responsibilities

• Greet, welcome and direct visitors, announce arrivals to relevant staff.
• Answer, screen and forward incoming calls, providing basic information.
• Receive, sort and distribute mail, deliveries and couriers.
• Maintain security logbook, issue visitor badges and control access.
• Update appointment calendars, schedule meetings and manage meeting‑room bookings.
• Perform clerical tasks such as filing, photocopying, faxing and handling office equipment.
• Process VIP tags, gate‑pass applications, salary certificates and NOC requests.
• Assist with OHC requests and maintain accurate records.

Required profile

• 1‑3 years of experience in reception or administrative roles.
• High school diploma or equivalent; office administration certification is a plus.
• Excellent telephone etiquette, customer‑service orientation and professional appearance.
• Ability to handle confidential information with discretion.

Required skills

• Microsoft Office (Word, Excel, Outlook).
• Familiarity with booking systems.
• Operation of office equipment such as printers and switchboards.