Safety Investigator

About the role

DFS Aviation Services, part of the DFS Group, is recruiting a Safety Investigator for Dubai Air Navigation Services (dans), which provides air navigation services at four airports in the UAE. The role is based at Al Maktoum Airport (DWC) with regular visits to Dubai International Airport (DXB), reporting directly to the Safety Team Leader. The investigator conducts investigations into safety-related occurrences in line with GCAA and ICAO requirements and the company's Safety Management Manual, helping identify causal and contributing factors so that investigation outputs support continuous safety improvement.

Key responsibilities

• Investigate safety incidents and occurrences in compliance with ICAO Annex 13, GCAA CARs and dans policies and procedures.
• Complete structured investigation outputs, including causal analysis and clear safety recommendations to prevent recurrence.
• Carry out investigations professionally, objectively and in strict confidentiality.
• Support operational units in implementing safety recommendations and help resolve findings.
• Escalate significant non-conformities, safety performance concerns or trends to the Team Leader Safety.
• Help develop, review and improve investigation processes, guidance materials and documentation.
• Support safety awareness sessions and investigation-related training for operational personnel.
• Identify ways to improve investigation techniques and tools, and contribute to just culture principles and a learning-focused approach to incident management.

Required profile

• Validated ratings in Aerodrome and Approach Radar Control for at least 5 years at a major international airport.
• Certification in incident investigation methodology (ICAO or equivalent).
• Proven experience applying safety investigation techniques, risk assessments and systemic safety analysis.
• Professional certification from an accredited university is preferable; SMS, auditing and instructional techniques courses, and OJTI/LCE endorsements are also preferred.
• Experience supporting or delivering investigation-related training is advantageous.
• Fluency in written and spoken English is essential.

Required skills

• Proficiency in MS Office tools and safety database/reporting systems.
• Excellent communication and organisational skills.

What we offer

• A competitive salary package.
• An annual airfare allowance and contribution to children's school costs.
• Medical insurance and life insurance for all employees.
• Fair, transparent shift models, working hours and generous leave entitlement.