Sales Executive - Passenger Car Retail

About the role

The Sales Executive at Al Rostamani Group contributes to the monthly sales targets of the passenger car retail business, helping the team achieve its annual sales and customer satisfaction goals. The role covers the full sales process from initial contact through to handover to the customer, market intelligence and the acquisition of new business.

Key responsibilities

• Maintain an up-to-date customer profile database, collecting accurate customer and vehicle information and entering it into the Dealer Management System
• Follow the complete sales process: prospecting, appointment setting, meet and greet, consultation, presentation, negotiation, trading appraisal for used cars, objection handling, closing, delivery and post-sale follow-up
• Negotiate deals and sell vehicles at maximum margins while retaining customers
• Order vehicles in a timely manner when they are not available, track their arrival and update customers on delays
• Collect payments on time and coordinate delivery, ensuring all documents and paperwork are completed
• Advise customers on bank and insurance approval requirements and coordinate the pre-delivery inspection (PDI)
• Demonstrate the vehicle's features, service, warranty and service centre location at delivery
• Maintain an owner follow-up system, display vehicles properly in the showroom and prepare weekly plans, activity and results reports for management

Required profile

• Diploma or bachelor's degree, preferably in the automotive industry
• 2 years of sales experience in the automotive industry
• UAE driving licence
• Excellent negotiation, presentation and relationship management skills
• Strong knowledge of products and markets, sound financial awareness and business acumen
• Written and verbal English; regional languages including Arabic are an added advantage

Required skills

• Proficiency in MS Word, Excel and PowerPoint