Sales & Marketing Administrator

About the role

A client in Dubai is looking for a proactive and organized Sales & Marketing Administrator / Sales Coordinator to support the company's sales growth and marketing activities in the UAE. The role covers sales coordination, customer relationship management, lead generation, quotations and order management, market research, digital marketing support and general sales and marketing administration. It is an on-site position.

Key responsibilities

• Identify and follow up on potential leads through enquiries, referrals and other channels, and contact prospective customers to present products and solutions.
• Prepare and follow up on quotations, proposals and sales orders, and maintain regular contact with existing customers.
• Maintain and update the customer database and sales pipeline, and assist the sales team with meetings, presentations and product information.
• Conduct basic market and competitor research and support sales to interior designers, architects, contractors, developers, furniture companies and other B2B customers.
• Prepare quotations, sales orders, invoices and other sales documentation, and coordinate orders, deliveries and product availability.
• Liaise with Accounts, Warehouse, Logistics and other departments, keep accurate sales records and reports, and update customer, quotation and order data in the ERP system.
• Handle customer enquiries by email, telephone and other channels.

Required profile

• Bachelor's degree in Sales, Marketing, Business Administration or a related field.
• 2-4 years of relevant UAE experience in sales coordination, sales administration or a similar role.
• Experience with architects, interior designers, contractors, developers, furniture companies, distributors or B2B customers preferred.
• Good knowledge of MS Office and Excel; experience with Odoo or another ERP system preferred.
• Good written and spoken English, strong communication and organizational skills, and ability to multitask and work independently.