Sales Officer – Personal Loans & Credit Cards

About the role

We are looking for a dynamic Sales Officer to drive personal loan and credit‑card sales in the UAE market. The role combines proactive lead generation, customer relationship management and strict compliance with banking regulations.

Key responsibilities

• Achieve and exceed monthly personal loan and credit card sales targets.
• Generate leads through cold calling, field visits, corporate tie‑ups, referrals, and networking.
• Conduct customer profiling and explain product features, interest rates, and eligibility criteria.
• Negotiate terms within policy guidelines and close profitable deals.
• Maintain daily sales activity reports and pipeline updates.
• Cross‑sell additional financial products when applicable.
• Provide professional and customer‑focused service throughout the sales cycle.
• Guide customers through documentation and KYC requirements.
• Ensure timely submission of complete applications to minimize processing delays.
• Follow up with customers for approvals, disbursement, and card activation.
• Address customer queries and complaints efficiently.
• Ensure adherence to internal compliance policies and credit guidelines.
• Maintain accurate documentation and proper record keeping.
• Follow UAE Central Bank regulations and company policies.
• Always practice ethical selling standards.

Required profile

• Strong communication and negotiation abilities.
• Customer‑focused attitude with a service mindset.
• Proven ability to meet and exceed sales targets.
• Knowledge of UAE Central Bank regulations and internal compliance policies.
• Detail‑oriented with accurate documentation skills.
• Commitment to ethical selling standards.

Required skills