Sales & Service Advisor (Outsource) – Dubai
ADIB Group · Dubai
Job description
About the role
The Sales & Service Advisor (Outsource) will source and facilitate home‑finance applications, guide customers through the entire onboarding journey, and ensure monthly targets are achieved while delivering high‑quality after‑sales support.
Key responsibilities
- Source and process home‑finance applications, ensuring all documentation and credit requirements are complete.
- Meet and exceed monthly disbursement targets and open new business avenues.
- Handle after‑sales queries until the full disbursement of funds for construction is completed.
- Resolve customer complaints promptly, maintaining high satisfaction levels.
- Adhere to bank‑prescribed processes, SOPs, and central‑bank regulations, including KYC and ID&V requirements.
- Maintain agreed turnaround times (TAT) for all customer interactions.
Required profile
- Proven sales and customer‑service experience.
- Knowledge of the real‑estate market.
- Home‑finance or banking experience preferred.
- Strong problem‑solving abilities.
- Excellent communication skills.
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in the United Arab Emirates.
Salaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
Published 1 day ago
Expires 1 month from now
17 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
ADIB Group
Dubai