Security Supervisor

About the role

The First Group Hospitality, a Dubai-headquartered hotel management company, is hiring a Security Supervisor in Abu Dhabi. The role oversees daily security operations in an exclusive luxury destination, supervising security personnel and protecting guests, employees, visitors, assets, facilities and confidential information while working closely with all operational departments.

Key responsibilities

• Supervise and coordinate the daily activities of the security team, prepare duty schedules, assign posts and manage patrol and access-control duties.
• Maintain a professional, discreet and service-oriented security presence.
• Monitor access to the premises and verify guests, employees, contractors, suppliers and visitors.
• Carry out regular patrols of guest areas, operational areas, offices, service zones, parking, perimeter and restricted locations.
• Monitor CCTV, alarms, communication systems, access-control systems and other security equipment.
• Respond promptly to emergencies, disturbances, suspicious activity, accidents, medical incidents, fire alarms and security breaches, and coordinate with emergency services and authorities when needed.
• Prepare incident reports, shift handover notes, occurrence books and security records; support emergency preparedness, evacuation, fire-safety and business-continuity plans.
• Assist with security arrangements for private functions, VIP visits, deliveries and special events, and coordinate with Engineering on lighting, alarms, locks, access-control and surveillance equipment.
• Support the secure handling of deliveries, cash, valuable items, keys, vehicles and departmental assets, and enforce security policies and confidentiality requirements.
• Train, coach and develop team members in emergency response, communication, conflict management, patrol procedures and report writing, and investigate complaints, losses and policy violations.

Required profile

• Previous supervisory security experience in a luxury, exclusive, private, corporate, lifestyle or high-end environment.
• Experience supervising, scheduling, training and developing security personnel.
• Valid security license or local regulatory certification, where applicable.
• Ability to work rotating shifts, weekends, public holidays and overnight duties.

Required skills

• Knowledge of access control, patrol procedures, CCTV monitoring, incident response and emergency protocols.
• First aid, CPR, fire-safety or other security certifications preferred.
• Excellent communication, observation, decision-making and report-writing skills.
• Physical fitness for extended indoor and outdoor patrols.