Senior Account Manager

About the role

qlub is a fast‑scaling fintech that enables restaurants to accept payments instantly via QR codes. As a Senior Account Manager you will own relationships with medium to large food‑and‑beverage partners, driving growth and ensuring the platform delivers value.

Key responsibilities

• Serve as the primary point of contact for medium to large F&B partners, building senior‑level relationships.
• Negotiate and manage contracts, renewals and commercial terms.
• Monitor partner GMV, adoption rates and engagement, creating tailored growth strategies.
• Identify and mitigate risks such as churn or competitive threats.
• Collaborate with Sales, Product and Marketing to deliver joint initiatives and provide market insights.

Required profile

• 3–5 years of account management or enterprise client management experience, preferably with F&B or tech partners.
• Proven track record managing medium to large accounts.
• Strong commercial acumen and negotiation skills.
• Excellent communication and relationship‑building abilities, including with C‑level stakeholders.
• Analytical mindset with data‑driven decision making.

Required skills

• Proficiency with CRM systems
• Experience using reporting tools
• Google Workspace competency

What we offer

• Opportunity to shape commercial agreements with top‑tier clients.
• Fast‑moving, high‑growth environment backed by Mastercard, Mubadala and others.
• Exposure to cutting‑edge payment technology in the hospitality sector.