Senior Technical Trainer

About the role

Presight, the region’s leading big data analytics company powered by generative AI, is looking for a Senior Technical Trainer to design, develop and deliver technical learning experiences for employees, customers and partners. The role transforms complex AI concepts into intuitive training programs that support adoption of Presight’s AI products and platforms.

Key responsibilities

• Lead the design and development of comprehensive technical training programs for internal teams, customers, implementation partners and stakeholders.
• Create structured learning paths covering Presight products, AI solutions, platform capabilities, integrations, APIs, deployment workflows, troubleshooting and best practices.
• Develop instructor‑led training, self‑paced e‑learning modules, onboarding programs, certification materials, workshops and technical documentation.
• Continuously review and enhance learning programs based on product evolution, learner feedback and business priorities.
• Produce high‑quality technical documentation such as user guides, implementation guides, knowledge articles, SOPs, quick reference guides and FAQs.
• Design and deliver training on Generative AI, machine learning, analytics platforms and AI‑enabled business solutions.

Required profile

• Experienced and highly skilled in technical training.
• Strong instructional design expertise.
• Exceptional presentation and facilitation skills.

Required skills

• Generative AI
• Machine Learning
• Analytics platforms
• AI solutions
• APIs