Service Crew – Interactive Children’s Play Venue

About the role

The Service Crew member works on‑site in Dubai, welcoming families and guiding children through a safe, clean, and engaging play environment. This full‑time position supports daily operations, event delivery and ensures a high standard of customer service.

Key responsibilities

• Prepare and tidy activity spaces, including arts & crafts, role‑play stations and group game areas.
• Assist with scheduled events such as birthday parties, classes and special activities.
• Provide attentive customer service, answering parent and caregiver inquiries.
• Follow health, safety and venue procedures to maintain a secure environment.
• Coordinate with colleagues to ensure smooth venue operations throughout the day.

Required profile

• Strong child interaction and caregiving skills with patience and empathy.
• Excellent communication and customer‑service abilities.
• Organisational skills, attention to cleanliness and ability to follow safety procedures.
• Teamwork and collaboration experience in a fast‑paced setting.
• Ability to stand for extended periods, move between activity areas and support physical play safely.
• Basic English proficiency; additional UAE‑common languages are a plus.
• Flexibility to work weekends, holidays and peak hours.