Sneaker Maker – Co‑creation Specialist

About the role

Golden Goose invites a passionate talent to shape the customer experience through co‑creation of unique sneaker pieces. The Sneaker Maker role blends artistic craftsmanship with personalized service, helping clients transform GG items into distinctive creations that reflect their identity.

Key responsibilities

• Co‑create personalized GG products using drawing, illustration, marker, watercolor, acrylic, embroidery and basic sewing techniques.
• Guide clients through a tailored co‑creation journey, maintaining brand storytelling and values.
• Drive sales by strategically cross‑selling and up‑selling, supporting pre‑sale and post‑sale activities.
• Register customers on the Golden App for segmentation and profiling.
• Maintain the co‑creation area according to visual merchandising standards.
• Assist with store operations, including opening/closing, inventory management and compliance with GDPR and health & safety.
• Utilize digital tools such as the Golden App, Salesforce, Xstore and Stealth to enhance processes and engagement.

Required profile

• Fluency in English; additional languages a plus.
• Retail or customer‑service experience, preferably with sales exposure.
• Strong problem‑solving, time‑management and interpersonal skills.
• Artistic ability in hand‑drawings, illustration and basic garment embellishment.
• Empathy, teamwork orientation and flexibility to adapt to evolving business needs.
• At least a high‑school diploma; design education preferred.

Required skills

• Proficiency with digital platforms: Salesforce, Xstore, Golden App, Stealth.
• Artistic techniques: marker, watercolor, acrylic painting, embroidery, basic sewing.