Technical Service Engineer - Jewellery Machinery

About the role

A Technical Service Engineer is needed in the UAE, working on jewellery machinery with customer-site travel across Dubai, Sharjah, the Northern Emirates and the GCC. The engineer installs, repairs and maintains industrial equipment such as CNC machines, 3D printers, casting machines, induction furnaces, laser welding and marking machines, rolling mills, polishing machines, electroplating rectifiers and ultrasonic cleaners.

Key responsibilities

• Install and commission jewellery machinery.
• Diagnose and repair machinery and electronic faults, including circuit boards and electronic components.
• Perform preventive maintenance and breakdown repairs.
• Train customers on machine operation.
• Read circuit diagrams and wiring schematics and use multimeters, oscilloscopes and other diagnostic equipment.
• Coordinate with international suppliers' technical teams for troubleshooting and support.

Required profile

• Diploma or degree in Electronics, Electrical or Mechatronics Engineering.
• 2-5 years of experience servicing industrial machinery.
• Hands-on circuit-board repair and fine SMD soldering experience.
• UAE driving licence.
• Willingness to travel to customer sites and occasionally abroad for supplier training.
• Jewellery machinery experience is a strong advantage but not mandatory.

Required skills

• Knowledge of power electronics, rectifiers, power supplies and induction heating systems.
• Basic knowledge of PLCs, controllers, touchscreens and stepper/servo drives.