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Telephone Operator

Hilton · Abou Dabi

🇬🇧 English
PBX system computer applications

Job description

About the role

Join the hotel team and brighten guests’ days by handling incoming calls with a friendly, upbeat attitude. You will be the voice of hospitality, delivering memorable experiences for every guest.

Key responsibilities

  • Provide exceptional phone support, responding promptly and professionally to guest inquiries and requests.
  • Maintain up‑to‑date knowledge of hotel services, amenities, and operations.
  • Support emergency response by relaying accurate, detailed information to the appropriate teams.
  • Leverage communication tools such as the PBX system and computer applications to support daily operations.

Required profile

  • A passion for spreading the light and warmth of hospitality.
  • Integrity – always doing the right thing.
  • Leadership – inspiring others.
  • Teamwork – driving the best outcomes together.
  • Ownership – accountability for results.
  • Urgency – focus on the now to make a lasting impact.

Required skills

  • PBX system operation
  • Computer applications for hotel operations

Questions fréquentes

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Published 1 week ago

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Hilton

Abou Dabi