Teller - Dubai Branch

About the role

A Teller position in a Dubai branch handles daily banking transactions, maintains accurate financial records and delivers customer support. The role combines technical accounting expertise with collaboration across teams to ensure operational excellence and compliance.

Key responsibilities

• Process teller transactions accurately and efficiently, including cash deposits, withdrawals, check cashing and foreign currency exchanges
• Maintain and reconcile the cash drawer daily and keep accurate records
• Prepare and submit daily financial reports and assist with monthly reporting
• Handle accounts payable and accounts receivable transactions as needed
• Use Tally ERP and Zoho Books to record financial data and support inventory management of cash and negotiable instruments
• Support customers by answering inquiries, resolving issues and explaining bank products
• Promote sales of bank products and services by identifying customer needs
• Work with accounting and operations teams to streamline teller processes
• Ensure compliance with banking regulations, internal policies and audit requirements

Required profile

• 2-4 years of experience as a teller, cashier or accountant in banking or financial services
• Strong knowledge of financial reporting, accounts payable and accounts receivable
• Excellent customer support, communication and interpersonal skills
• Detail-oriented, with high accuracy in data entry and reconciliation
• Basic sales skills and familiarity with banking regulations and compliance

Required skills

• Proficiency in cashier operations, record keeping and cash handling
• Microsoft Excel, including data analysis and reporting
• Tally ERP and Zoho Books
• Inventory management of cash and negotiable instruments

Preferred: leadership experience, advanced Excel (pivot tables, macros), formal accounting qualification, fluency in Arabic or another language, and experience with other ERP or accounting software.