Waiter - ibis Hotel

About the role

Accor is hiring a Waiter for its hotel in Sharjah. As a Waitress, you will give guests a complete, personalised dining experience from start to finish, turning their moments with the hotel into memorable ones while delivering the ibis service promise and the highest brand standards.

Key responsibilities

• Demonstrate brand standards in every interaction and maintain a positive working relationship with colleagues.
• Offer professional, friendly and warm service, with full knowledge of the menu, beverage list, special promotions and preparation methods of each dish.
• Answer guest questions about menu items clearly and helpfully.
• Understand shift-end reports, non-cash and cash transactions, and procedures for deposits and collecting due backs.
• Operate all equipment used in the outlet and follow all health, safety and sanitation policies when handling food and beverage.
• Carry out other duties requested by the manager, including telephone etiquette, to support total quality service.

Required profile

• High School Diploma/GED.
• Experience is a must.
• Proficiency in English (verbal and written); a second language is an asset.
• Available to work weekends and/or holidays.

Required skills

• Outstanding guest service skills, professional presentation and sophisticated communication.
• Ability to handle many tasks in an intense, fast-paced environment and to work under pressure.
• Teamwork, organisation, problem-solving and reliability.