Account Manager ICT

About the role

We are looking for an experienced Account Manager to drive ICT sales across government, education, enterprise, healthcare and financial services clients in Dubai. You will act as the main point of contact, understand customer needs and ensure delivery of tailored solutions.

Key responsibilities

• Identify and summarise medium‑to‑long‑term customer requirements and coordinate internal teams to deliver appropriate products and solutions.
• Maintain deep knowledge of ICT trends within the banking and broader vertical markets.
• Generate new business opportunities, manage end‑to‑end sales projects and build strong customer relationships.
• Serve existing accounts, secure orders and expand the client base through proactive planning and daily activity management.
• Track project progress, steer customer expectations and continuously improve satisfaction levels.
• Promote the company’s brand and report activity, sales results and market analysis to management.

Required profile

• Minimum 7 years of ICT sales experience in government, education, hospitality, healthcare or financial services sectors.
• Proven account management and channel partner handling abilities.
• Strong result orientation, interpersonal and communication skills, and a collaborative mindset.
• Bachelor’s degree or higher.

Required skills

• Understanding of IP networks.
• Knowledge of server and storage technologies.
• Experience with cloud solutions.
• Familiarity with unified communications and collaboration tools.