Admin & HR Officer – Child Care Services

About the role

Sitters Child Care Services is looking for an Admin & HR Officer to oversee daily administrative tasks and support all human‑resource activities within its childcare and sitter‑matching operations in Dubai. The role offers broad exposure to both office management and HR processes in a fast‑moving service environment.

Key responsibilities

• Manage office operations, including records, correspondence, filing systems and general administration.
• Coordinate sitter schedules, attendance, availability and client bookings.
• Lead recruitment and onboarding for sitters and administrative staff, handling interviews, reference checks and joining formalities.
• Maintain up‑to‑date employee and sitter personnel files; prepare employment letters, contracts and other HR documents.
• Provide accurate attendance and leave data to assist payroll preparation.
• Organise staff training, orientation sessions and performance evaluations.
• Ensure sitter certifications, training records and background checks remain valid.
• Address employee concerns, support disciplinary procedures and keep appropriate documentation.

Required profile

• Diploma or Bachelor’s degree in Human Resources, Business Administration or a related field.
• Previous experience in HR and administration, preferably in childcare, hospitality, staffing or similar service sectors.
• Strong organisational, multitasking and communication abilities.
• Ability to handle confidential information with discretion and work under pressure.

Required skills

• Proficiency with MS Office.
• Proficiency with Google Workspace.
• Experience with HRIS or HR management systems (preferred).