Administration Executive – Travel & Visa Coordination

About the role

We are looking for a highly organized Administration Executive to serve as the first point of contact for visitors and clients while managing travel arrangements, visa processes and UAE residency compliance. The role blends front‑desk duties with specialised administrative support for employee mobility and government documentation.

Key responsibilities

• Greet and assist visitors, manage calls, emails and direct inquiries.
• Maintain a clean, welcoming reception area and oversee meeting‑room bookings and visitor logs.
• Arrange domestic and international travel for employees and management, including flights, accommodation and transportation.
• Handle end‑to‑end visa processes (visit, employment, renewal, cancellation) for staff, clients and guests.
• Liaise with travel agencies, airlines, embassies and UAE authorities such as GDRFA, MOHRE and ICA.
• Ensure timely application and renewal of UAE residency permits, Emirates IDs, labour contracts and medical tests.
• Track expiration dates of visas, passports and related documents, maintaining accurate records.
• Support HR onboarding/off‑boarding, especially visa and residency formalities.
• Perform general office tasks including courier handling, mail distribution and stationery procurement.
• Prepare reports and documentation for management as required.

Required profile

• Bachelor's degree or diploma in administration, travel & tourism, business or a related field.
• 3–4 years of experience in a front‑office or administrative role with exposure to UAE visa and residency procedures.
• Strong knowledge of UAE immigration, labour laws and visa processes.
• Excellent English communication skills; Arabic is a plus.
• Professional appearance and a customer‑service oriented mindset.
• Ability to handle sensitive and confidential information with discretion.

Required skills

• Proficiency in MS Office (Word, Excel, Outlook).
• Experience using online immigration portals such as GDRFA, MOHRE, ICA and TASHEEL.