Admissions Officer

About the role

We are looking for an Admissions Officer to manage enquiries from prospective students and guide them through the enrollment process. You will be the first point of contact, providing information on our training programmes, fees, schedules and certifications.

Key responsibilities

• Handle enquiries received via phone, WhatsApp, social media, website and walk‑ins.
• Counsel prospective students on programme benefits, fees, schedules and certification pathways.
• Conduct follow‑ups with leads and convert enquiries into confirmed admissions.
• Achieve monthly admission and revenue targets.
• Maintain accurate records of leads, admissions and payments.
• Coordinate with trainers and administration on batch schedules and student requirements.

Required profile

• Previous experience in admissions, education counselling or telesales (preferred).
• Experience in a training institute or education sector in the UAE is an advantage.
• Target‑driven with strong follow‑up abilities.
• Professional, energetic and customer‑focused attitude.

Required skills

• Proficiency in MS Office.
• Basic knowledge of CRM/lead management tools.