Airport Operations Controller – AOCC Terminal

About the role

The Airport Operations Controller for the AOCC Terminal ensures that all airport activities run safely and efficiently across Dubai International (DXB) and Dubai World Central (DWC). Working in real‑time, you will monitor the tactical plan, coordinate resources, and respond to incidents or crises to maintain seamless terminal operations.

Key responsibilities

• Monitor and control communication of airport operational activities and facilities.
• Adjust and implement the tactical operational plan to guarantee smooth, safe airport functions.
• Oversee regular terminal operations, incident response, and crisis handling at DXB and DWC.
• Supervise processes in terminals, forecourt, baggage handling, and related areas.
• Utilise CCTV and other monitoring systems to ensure operational compliance.

Required profile

• Higher Diploma or Diploma in Aviation Engineering, Management or a related field.
• Minimum five years of experience in airport operations or a similar environment.
• Strong knowledge of International Civil Aviation safety and security standards (IATA/ACI).
• Fluent written and spoken English with solid business writing abilities.
• Ability to work in a multicultural setting and understand airline conditions of use.

Required skills

• CCTV monitoring
• Airport operational monitoring systems
• Knowledge of IATA and ACI safety regulations

What we offer

• Dynamic, fast‑paced environment at one of the world’s busiest airports.
• Opportunities for professional growth and exposure to international aviation standards.
• Collaborative multicultural team focused on safety and excellence.