Arabic Receptionist – Dubai Investments Park

About the role

Premier Inn is seeking an Arabic‑speaking Receptionist to join its front‑office team at Dubai Investments Park. You will be the first point of contact for guests, ensuring a warm welcome and smooth check‑in and check‑out experience while upholding the brand’s high service standards.

Key responsibilities

• Greet and welcome guests, visitors and suppliers in person and over the phone.
• Handle reservations, cancellations and payments accurately following cash‑handling procedures.
• Provide information on room rates, promotions, local attractions and events.
• Maintain the reception area, manage correspondence, emails and filing.
• Communicate guest requests and complaints to relevant departments for prompt resolution.
• Identify corporate leads and nurture long‑term relationships.
• Monitor online guest feedback and suggest improvements.
• Ensure guest safety in line with hotel safety guidelines.

Required profile

• Minimum of one year experience as a hotel receptionist in a front‑office environment.
• Customer‑oriented attitude with excellent communication skills.
• Strong attention to detail and ability to work under pressure.
• Proactive, organized and able to work both independently and as part of a team.

Required skills

• Knowledge of Opera property management system (PMS).

What we offer

• Competitive salary package.
• Accommodation and transportation allowances.
• Medical insurance including dental coverage.
• Air tickets and a work‑life balance schedule.