Assistant Laundry Manager
Rotana Ras Al Khaimah - The Mangroves · Ras Al Khaimah
وصف الوظيفة
About the role
We are seeking a dynamic, self‑motivated Assistant Laundry Manager to support the Laundry Manager at Rotana Ras Al Khaimah – The Mangroves. The role ensures timely, high‑quality laundry services for guests and the hotel, while upholding brand standards.
Key responsibilities
- Assist the Laundry Manager in enforcing hotel policies, procedures, rules and regulations.
- Oversee proper handling of guest and house laundry, establishing quality standards and procedures.
- Develop and implement standard operating procedures, production and quality standards.
- Coordinate with engineering for preventive maintenance and repair orders.
- Support the preparation of departmental budgets and goal programming.
- Provide training to laundry staff and take corrective action when performance is unsatisfactory.
- Ensure staff are knowledgeable about hotel services and facilities.
- Monitor employee attendance and plan manpower to maintain cost‑effectiveness.
- Resolve guest complaints and recommend operational improvements.
Required profile
- Degree in hospitality or vocational training in laundry operations.
- Previous experience in a similar hotel laundry role.
- Excellent written and verbal English communication skills.
- Basic supervisory/management development training certifications.
- Ability to work under pressure in a fast‑paced, multicultural environment.
- Strong team player with a customer‑focused attitude.
Required skills
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Rotana Ras Al Khaimah - The Mangroves
Ras Al Khaimah
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