Cargo Freighter Commercial Officer

About the role

As a Cargo Freighter Commercial Officer you will provide dedicated management of the commercial side of SkyCargo freighters. You will handle key customer accounts, blocked‑space agreements and strategic partnerships, acting as the primary point of contact to meet client needs.

Key responsibilities

• Collect and verify data for contracted flights, ensuring system accuracy and correcting anomalies that affect accounting or performance reports.
• Recommend initiatives for service improvement and partnership growth, and develop key reports for regular meetings with customers, partners and internal stakeholders.
• Maintain regular communication with customers to design customised solutions, priority treatment and value‑added services.
• Monitor performance metrics such as cargo volumes, revenue, on‑time performance and customer satisfaction, identifying areas for improvement.
• Set up Block Space Agreements with agents or direct customers and develop partnerships with other airlines, driving collaboration models.
• Support the creation of new agreements, integration plans and operational processes while ensuring regulatory compliance.

Required profile

• Bachelor’s degree or honors (12+3).
• Minimum 3 + years experience in logistics, cargo or air‑cargo industry.
• Completed approved Cargo Acceptance and Handling courses, including Special Cargo.
• Experience in handling and acceptance, cargo product knowledge, advanced load control and freighter load.

Required skills

• Cargo Acceptance and Handling
• Special Cargo handling
• Advanced Load Control
• Freighter Load Management
• Knowledge of IATA regulations

What we offer

• Attractive tax‑free salary.
• Travel benefits including discounts on flights and hotel stays worldwide.