Collection Executive

About the role

We are looking for a proactive Collection Executive to join Danube Properties in Dubai. The role involves daily interaction with customers to manage outstanding payments, ensuring timely collections and maintaining healthy cash flow.

Key responsibilities

• Contact customers daily via phone, email, WhatsApp and other approved channels to follow up on overdue instalments.
• Achieve monthly collection targets and key performance indicators.
• Explain outstanding balances, payment schedules and contractual obligations to customers.
• Handle walk‑in customer enquiries at the office.
• Address queries related to payments, receipts, allocations, bounced cheques and account statements.
• Escalate high‑risk or chronically overdue accounts to the Collection Manager.
• Coordinate with internal departments on cases involving termination, cancellation, legal action or payment arrangements.
• Perform any additional tasks related to the collections portfolio as assigned.

Required profile

• Graduate degree.
• Strong communication and negotiation abilities.
• Detail‑oriented with good organisational skills.

Required skills

What we offer

• Opportunity to work in a dynamic real‑estate environment.
• Professional development and performance‑based incentives.