Commercial Manager – Revenue Growth & Client Partnerships

About the role

The Commercial Manager will drive revenue growth, protect margins and strengthen customer partnerships while ensuring commercial plans align with operational capabilities. This role balances customer expectations with operational feasibility to turn new business wins into successful execution.

Key responsibilities

• Develop and execute commercial strategies to increase revenue and improve margins.
• Identify new business opportunities, upselling and cross‑selling within existing accounts.
• Lead pricing strategy, commercial negotiations and contract management.
• Contribute to annual budgeting, revenue forecasting and monitor revenue per pallet.
• Collaborate with Operations and Finance to optimise pallet utilisation, space and cost structures.
• Analyse revenue trends, customer volumes and pallet utilisation to uncover growth opportunities.
• Represent the company at industry events and act as primary commercial contact for key accounts.
• Lead contract negotiations, renewals and pricing discussions while ensuring high customer satisfaction.
• Develop pricing models aligned with cost structures and profitability targets.
• Monitor contract compliance, identify revenue leakage risks and drive corrective actions.
• Work closely with Finance to validate billing accuracy and revenue recognition.
• Coordinate with Procurement and vendors on commercial implications affecting service delivery.

Required profile

• Proven experience in commercial management or senior sales leadership.
• Strong analytical mindset with ability to interpret financial and operational data.
• Excellent negotiation, stakeholder management and communication skills.
• Demonstrated track record of driving revenue growth and margin improvement.
• Ability to work cross‑functionally with Operations, Finance and HR.

Required skills