Director Global SME Partner Management & Go-to-Market

About the role

Mastercard is seeking a senior leader to support the Vice President in driving adoption, utilisation and commercial impact across its global SME partnership ecosystem. The Director will translate global partner management and go‑to‑market strategy into practical operating models, activation frameworks and performance routines that regional teams can deploy consistently.

Key responsibilities

• Operationalise the global go‑to‑market strategy and partner growth priorities set by the VP.
• Build issuer activation playbooks, launch models and enablement assets for regional adaptation.
• Support joint growth planning, partner performance management and governance routines.
• Develop adoption dashboards, insight packs and best‑practice reporting for the global SME partnerships organisation.
• Act as a global execution partner, providing tools, governance, data and best‑practice support to regional teams.
• Escalate strategic issues, material risks and prioritisation choices to the VP with clear options and recommendations.

Required profile

• Proven experience in partner management, go‑to‑market planning and ecosystem enablement.
• Strong track record of working with cross‑functional and regional teams to scale strategic solutions.
• Strategic thinking with the ability to translate high‑level strategy into actionable operating models.
• Excellent communication and stakeholder‑management skills.

Required skills