Driver Remedial Trainer – Coaching & Assessment

About the role

The Driver Remedial Trainer will support the rehabilitation and performance improvement of drivers in Dubai through structured coaching, counselling, training and practical assessments. The role focuses on identifying root causes of poor performance, building confidence and competence, and preparing drivers to safely return to operations.

Key responsibilities

• Conduct listening sessions with drivers and operations teams to diagnose performance issues and assess driver capability, behaviour and readiness for remedial training.
• Provide one‑to‑one coaching and counselling to address performance, behavioural and confidence concerns, and deliver targeted remedial training programmes covering safe driving, defensive driving, traffic regulations, customer service and professional driver behaviour.
• Perform practical driving assessments, ensure drivers meet required knowledge, skills and behaviours before recommending return to operations, and deliver refresher coaching as needed.
• Partner with operations to monitor post‑training improvements in driver income, customer service, driving behaviour and safety, and conduct follow‑up coaching or retraining where required.
• Maintain accurate assessment records, training documentation and progress reports; analyse performance data to identify trends and recommend interventions.

Required profile

• Diploma or Bachelor’s degree (or equivalent) in a relevant field.
• Proven experience in driver coaching, training or performance remediation.
• Strong analytical ability to identify root causes of performance gaps and recommend targeted solutions.
• Excellent communication and interpersonal skills to build trust with drivers and operational teams.

Required skills