Events Coordinator – Sales & Marketing Support

About the role

The Events Coordinator provides essential office support to the Sales & Marketing team at W Hotels, ensuring smooth preparation of sales documents, promotion of the brand, and excellent guest service. This role acts as a primary point of contact for clients, handling inquiries and facilitating event coordination.

Key responsibilities

• Perform general office duties such as filing, emailing, typing, faxing, and copying to support Sales & Marketing.
• Prepare sales‑related documents including proposals, contracts, and banquet event orders.
• Gather and assemble promotional materials and information packages.
• Enter, retrieve, reconcile, and verify sales data in the relevant software systems.
• Answer guest questions about property facilities, rates, packages, and events, and serve as the main contact via phone and email.
• Welcome guests, anticipate service needs, and maintain professional appearance and confidentiality.

Required profile

• High school diploma or GED equivalent.
• At least one year of related work experience.
• No supervisory experience required.
• No specific license or certification required.