Facilitator – Centre of Excellence (Onboarding)

About the role

We are seeking a Facilitator for our Centre of Excellence to join the Onboarding team in Dubai. The role focuses on delivering engaging learning experiences, assessing employee competency, and ensuring high standards of English language proficiency across the organisation.

Key responsibilities

• Design and deliver training programmes using role‑plays, simulations, group discussions, videos and presentations.
• Assess learning outcomes and update attendance, assessment and evaluation records in TR360.
• Maintain a clean, safe and conducive classroom environment.
• Support Learning Needs Analysis as a subject‑matter expert.
• Develop practical activities, visual materials and learning aids.
• Assist in creating the Centre of Excellence course prospectus and manual.
• Monitor and report on training effectiveness, ROI and suggest improvements.
• Ensure confidentiality, compliance and integrity of all assessment processes.

Required profile

• Experience in facilitating training or learning programmes.
• Strong attention to confidentiality and compliance requirements.
• Ability to create interactive and engaging learning experiences.
• Excellent command of English, both written and spoken.

Required skills

• TR360 (learning management system)

What we offer

• Opportunity to work in a dynamic onboarding team within a leading security and facilities company.
• Professional development in a Centre of Excellence environment.