Fashion Consultant – Retail Sales Associate

About the role

Join Chalhoub Group as a Fashion Consultant for GAP at Dubai Outlet Mall. You will be the face of the brand, delivering an exceptional guest experience while driving sales and supporting in‑store initiatives.

Key responsibilities

• Achieve individual and team sales targets.
• Deliver outstanding guest experience and collect customer behaviour data.
• Support CRM, CX and other customer‑centric initiatives.
• Provide pre‑buying product feedback and promote the loyalty program (MUSE).
• Ensure visual merchandising compliance and SOP adherence.
• Manage click‑and‑collect orders within SLA.
• Capture customer data according to marketing requirements.
• Assist with in‑store marketing events, activations and brand campaigns.
• Contribute insights on store performance and improvement areas.

Required profile

• Strong English communication skills.
• Arabic language skills are a plus.
• Customer‑focused attitude with a passion for fashion retail.
• Ability to work in a fast‑paced, omni‑channel environment.
• Team player who can support culture and eNPS initiatives.

Required skills

What we offer

• Opportunity to work with a leading luxury retailer in a dynamic market.
• Exposure to multiple international brands and innovative retail concepts.
• Career development and training within Chalhoub Group’s ecosystem.
• Competitive compensation and employee benefits.