Front Office Executive

About the role

Elister Med is looking for a highly organized Front Office Executive to join its healthcare team in Dubai. The role involves managing the front desk, supporting patients and visitors, and ensuring smooth daily clinic operations.

Key responsibilities

• Manage front desk operations and provide professional assistance to patients and visitors.
• Handle patient appointments, inquiries, and administrative coordination.
• Maintain accurate patient records and documentation.
• Coordinate with medical staff to ensure smooth clinic operations.
• Provide excellent customer service and support patient needs.
• Manage calls, emails, and general front office communication.
• Ensure confidentiality of patient information and follow healthcare procedures.

Required profile

• Minimum 1 year of UAE experience in a hospital or clinic environment.
• Previous experience in front office, reception, or healthcare administration roles.
• Strong interpersonal and communication skills.
• Excellent organizational skills with attention to detail.
• Ability to work in a fast‑paced healthcare environment.

Required skills

• Front Desk Operations
• Patient Care Coordination
• Appointment Management
• Medical Administration
• Customer Service
• Record Management