Front Office Supervisor

About the role

We are seeking an enthusiastic, service‑driven Front Office Supervisor to join the opening team at Radisson Hotel Fujairah. In this role you will lead the Front Desk team, ensure smooth arrivals and departures, and create memorable experiences for every guest.

Key responsibilities

• Supervise the daily operation of the Front Desk and ensure exceptional guest service.
• Lead and motivate the Front Office team during assigned shifts.
• Handle guest feedback and resolve concerns efficiently.
• Support the training and development of team members.
• Ensure compliance with Radisson brand standards and hotel procedures.
• Monitor room availability, arrivals and departures to maximise operational efficiency.
• Assist with administrative duties, reporting and shift handovers.

Required profile

• Previous Front Office experience in a hotel, with supervisory experience preferred.
• Strong leadership and coaching skills.
• Excellent guest service and communication abilities.
• Knowledge of hotel PMS systems is an advantage.
• Well‑organised with the ability to multitask in a fast‑paced environment.
• Fluent in English; additional languages are an advantage.