Head of Operations – Trade Finance

About the role

The Head of Operations – Trade Finance will lead the trade finance operations for the group’s trade credit services business in Dubai. This senior position oversees the transactional documentation department, ensuring accurate handling of commercial contracts, invoices, and letters of credit. The role reports to senior management and is responsible for driving operational efficiency and compliance across all trade finance activities.

Key responsibilities

• Issue all transactional documentation, including commercial contracts, invoices, and drafts of letters of credit.
• Manage the settlement process for transactions, presenting documents, discounting letters of credit, and processing customer payments.
• Coordinate with clients, banks, and internal teams such as sales, accounting, legal, and compliance.
• Ensure timely and accurate documentation to support trade transactions and mitigate operational risk.

Required profile

• 10‑12+ years of experience in trade finance operations within banks, financial institutions, or trading companies.
• Full understanding of UCP 600, letters of credit, guarantees, promissory notes, bills of exchange and trade‑related receivables.
• Knowledge of cross‑border trading and transaction processes.
• Demonstrated ability to lead and mentor a team within the department.
• Bachelor’s degree from a reputable university (preferred).
• Based in the UAE with international experience is ideal.

Required skills

• UCP 600
• Letters of Credit
• Guarantees
• Promissory Notes
• Bills of Exchange
• Trade‑related Receivables
• Cross‑border Trading Processes