Head of Retail – Product, Technology & Transformation
SALT · Dubai
وصف الوظيفة
About the role
Our client seeks a senior leader to own the product, technology and transformation agenda across its retail business, connecting physical stores, digital commerce, data and customer experience into a seamless omnichannel offering.
Key responsibilities
- Define the vision, strategy and multi‑year roadmap for the retail product portfolio, translating business goals into clear product priorities and measurable outcomes.
- Own the technology and product agenda for store operations, driving productivity, operational efficiency and POS platform migration.
- Connect physical stores and ecommerce to enable real‑time inventory visibility, ship‑from‑store, endless aisle and cross‑channel fulfilment.
- Lead the retail intelligence and AI agenda, prioritising data products, predictive analytics and intelligent store operations.
- Drive the transformation programme across technology, process and operating model, managing governance, value tracking and change adoption.
- Lead and develop a 50+ person organisation across Dubai and Bangalore, overseeing senior pillar leaders, headcount planning and budget.
Required profile
- 15‑20+ years of experience in retail, ecommerce or commerce technology, with a proven record of leading large product or digital organisations.
- Strong background in physical retail operations, POS platforms and omnichannel solutions.
- Experience delivering major digital or business transformation programmes and platform migrations.
- Commercial and financial leadership capability, with experience in complex matrixed organisations.
- Bachelor’s degree in Business, Engineering, Computer Science or related field; MBA or master’s preferred.
- Prior experience in the Middle East or with multi‑brand retail groups is an advantage.
Required skills
- Aptos
- Jumpmind
- Oracle Retail
- NCR
- POS platforms
- AI
- Data analytics
- Predictive analytics
- Automation
- Connected commerce
- Platform migration
- Retail intelligence
- Personalisation
- Omnichannel
- Clienteling
- Intelligent store operations
- Ecommerce
Questions fréquentes
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SALT
Dubai