Home Appliances Technician

About the role

We are looking for a full‑time Home Appliances Technician to join The9 Outlet’s service team in Dubai. You will be responsible for diagnosing, repairing and maintaining a wide range of household appliances, ensuring they operate safely and efficiently for our customers.

Key responsibilities

• Perform technical inspections and troubleshoot mechanical and electrical faults on refrigerators, washing machines, dryers, ovens and small devices.
• Replace defective parts, re‑assemble equipment and conduct functional tests to verify proper operation.
• Document all service actions, parts used and test results in the company system.
• Advise customers on correct appliance usage, routine maintenance and safety best practices.
• Collaborate with sales and customer‑service teams to schedule service visits and achieve high satisfaction scores.
• Maintain a clean, organized work area and adhere to all safety regulations and manufacturer guidelines.

Required profile

• Proven experience repairing common home appliances, both mechanical and electrical.
• Ability to read and interpret technical manuals, wiring diagrams and manufacturer specifications.
• Knowledge of local electrical safety standards and appliance installation regulations.
• Strong communication skills to explain issues and solutions clearly to customers.
• Physical capability to lift, move and install appliances on‑site.

Required skills

• Diagnosing appliance faults
• Repairing mechanical and electrical components
• Maintaining household equipment
• Reading technical manuals
• Interpreting wiring diagrams

What we offer

• Competitive full‑time salary
• Opportunities for continuous training on the latest appliance technologies
• Dynamic retail environment with a focus on customer service excellence