Housekeeping Supervisor – Luxury Hotel

About the role

Exceptional Hospitality Starts with You. Picture yourself brightening someone’s day. As a Housekeeping Supervisor you’ll ensure the upkeep and cleanliness of the hotel while delivering memorable experiences for every guest.

Key responsibilities

• Supervise the housekeeping team: train, schedule, and oversee members to maintain cleanliness and quality standards in guest rooms.
• Conduct room and area inspections: perform routine checks of checkout rooms, spot inspections of occupied rooms, and review service areas, storage, and corridors.
• Coordinate maintenance needs: report and promptly follow up on any maintenance issues or facility concerns.
• Oversee special projects: schedule and supervise periodic deep cleaning and special housekeeping initiatives.
• Manage inventory and equipment: maintain stock levels and ensure proper maintenance of housekeeping equipment.
• Delight our guests: ensure excellent service, including VIP and special guest requests.

Required profile

• A passion for spreading the light and warmth of hospitality.
• Acting with integrity and always doing the right thing.
• Inspiring others through leadership.
• A belief that teamwork drives the best outcomes.
• A sense of ownership and accountability.
• A focus on the now, bringing urgency and discipline to every moment.