Inflight Retail Officer

About the role

The Inflight Retail Officer will manage inventory control, point‑of‑sale systems and procurement for flydubai’s cabin‑crew retail offering. The role ensures timely receipt of goods, accurate stock levels and reconciles cash and credit card receipts against sales while supporting internal and external stakeholders.

Key responsibilities

• Analyse inflight sales revenue data and market information.
• Manage wastage, shrinkage and stock reconciliation for each flight.
• Oversee inventory, stock release and audit for the Staff Shop and inflight retail.
• Coordinate logistics, shipping and customs for supplier deliveries.
• Provide weekly reports on sales, revenue, wastage and profitability to senior management.
• Maintain a 24/7 catering hotline and act as the single point of contact after office hours.
• Identify and implement process and system improvements with internal and external partners.

Required profile

• Strong analytical abilities and attention to detail.
• Excellent communication skills with cabin crew, suppliers and finance teams.
• Willingness to work non‑standard hours as needed.
• Experience in inventory, procurement or retail operations preferred.

Required skills

• Proficiency with point‑of‑sale (POS) systems.