Job Controller – Global After‑Sales (Dubai)

About the role

The Job Scheduler role ensures effective utilization of time and resources by properly allocating repair jobs to production lines. It supports workshop profitability by maintaining work standards and adhering to quality and safety protocols, while coordinating with various personnel.

Key responsibilities

• Execute assigned jobs according to established work standards and required time, ensuring compliance with company policy and procedures.
• Maintain discipline in the service establishment, ensuring a safe and clean area by adhering strictly to company rules and regulations.
• Coordinate with the Workshop controller in daily business activities to ensure smooth operations.
• Work with the Manager to plan and coordinate repair schedules effectively.
• Update and monitor job scheduling and progress control at regular intervals to ensure on‑time delivery and compliance with QMS SOP.
• Maintain electronic and/or paper records of completed service work as per QMS SOP guidelines.

Required profile

• Degree or Diploma in any field.
• 3‑5 years of experience in a reputable workshop in a similar role.
• Certified Master B&P Advisor or Technician.
• Fluency in spoken Arabic and proficiency in computer operations.

Required skills

• Strong communication skills.
• Excellent analytical skills.
• Supervisory skills.
• Ability to negotiate and follow‑up effectively.