Key Account Executive – Ice Cream (UAE)

About the role

This position translates Unilever's Ice Cream commercial strategy into strong customer delivery and in‑market execution across UAE Modern Trade. You will support turnover delivery, build customer plans, strengthen Perfect Store standards and use data to identify risks and growth opportunities.

Key responsibilities

• Support the Modern Trade Manager in tracking and delivering turnover, volume, promotional investment and profitability targets.
• Develop and maintain activity calendars, promotional agreements, assortment plans, innovation listings and distribution tracking.
• Manage GRV processing, returns, reconciliations, payment follow‑ups and claims resolution with Finance and Supply Chain.
• Drive Perfect Store execution across assigned accounts, covering on‑shelf availability, display, share of shelf, pricing compliance and the 6Ps framework.
• Conduct regular store and market visits to assess execution, identify gaps, review cabinet availability and capture competitor activity.
• Maintain accurate sales and spend trackers, flag variances and recommend corrective actions.
• Analyse EPOS and market data to track sell‑out, availability, market share and execution KPIs, preparing actionable insights.

Required profile

• 3–6 years of FMCG sales experience, including Modern Trade or key‑account exposure in the UAE.
• Demonstrated experience managing retailer relationships, driving in‑store execution and delivering sales targets.
• Strong numerical and analytical capability with confidence using Excel and PowerPoint.
• Excellent written and spoken English; Urdu or Malayalam required.
• Valid UAE driving licence and willingness to conduct frequent store and market visits.

Required skills

• IRI
• Retailer POS portals
• PowerPoint
• Sell‑out reports
• EPOS data
• Trade spend trackers
• Nielsen
• Excel