Key Account Manager

About the role

We are seeking a Key Account Manager to drive sales of banking products to both new and existing corporate clients, achieving financial targets while upholding the bank’s policies and ethical standards.

Key responsibilities

• Oversee departmental operations, ensuring compliance with policies and procedures.
• Develop and implement compliance monitoring and control processes.
• Expand the employee banking portfolio by onboarding new companies and managing existing accounts.
• Identify cross‑sell and up‑sell opportunities through regular client visits and relationship building.
• Establish partnerships and promote the brand through promotional activities and group meetings.
• Maintain high service standards, meeting customer expectations for efficiency, accuracy, timeliness, and professionalism.
• Guide and support new team members, providing on‑the‑job assistance and advice.
• Generate new sales opportunities by devising strategies to achieve assigned targets.

Required profile

• Strong focus on achieving targets and objectives.
• Dedication to understanding and meeting customer needs.
• High standards for quality in all tasks and projects.
• Ability to perform well under pressure and manage stress.
• Excellent verbal and written communication skills.
• Strong problem‑solving and analytical abilities.
• Proficient in negotiating and reaching mutually beneficial agreements.

Required skills

• Knowledge of retail banking products.
• Experience in business or retail banking portfolio management.
• Relationship building and management expertise.