Manager - Account Management

About the role

The Manager - Account Management will lead seller recruitment and growth for the Carrefour Marketplace. You will act as the primary liaison for local and international sellers, driving their online performance and ensuring a high‑quality customer experience.

Key responsibilities

• Source, contact, and close deals with top sellers across multiple categories.
• Serve as the single point of contact for sellers on sales, business development, and account management.
• Conduct weekly, monthly and quarterly deep‑dives to analyse seller performance and identify growth actions.
• Prioritise high‑potential sellers based on product uniqueness, pricing competitiveness and customer experience.
• Ensure sellers meet quality standards and convey their concerns to product teams.
• Lead analyses of category performance, pricing, supply trends and competitive benchmarks.
• Own category strategy, including selection, brand acquisition, pricing and promotional roadmaps.
• Build annual and quarterly business plans with clear targets and metrics.
• Identify and roll out scalable improvements to the Marketplace Selling Partners experience.

Required profile

• Bachelor’s degree in Marketing, Advertising or Sales (Master’s preferred).
• 5+ years of experience in a similar role, with at least 3 years in an e‑commerce environment.
• Proven ability to develop strong relationships and close win‑win partnerships.
• Strong analytical mindset with the capacity to dive deep into business, product and market data.

Required skills

• Advanced Excel
• Tableau
• SQL (preferred)
• Salesforce
• Zoho

What we offer

• Opportunity to shape the growth of a leading marketplace.
• Dynamic, result‑oriented work environment.
• Access to a broad portfolio of international sellers.