Manager, Quality Assurance (UAE National)

About the role

The Control Testing role supports Business Risk & Governance by delivering testing and quality assurance across Wholesale Banking. You will help implement the internal control framework, ensure regulatory compliance, and protect the bank from operational risks.

Key responsibilities

• Perform quality assurance of process and governance changes for the 1st line of defence, monitoring key controls cyclically and reporting findings.
• Oversee, investigate and enforce corrective actions for controls, processes, regulatory and compliance guidelines across all customer touch points.
• Review policies, procedures and audit reports for Wholesale Banking Group (WBG) and Trade & PCM/Escrow operations, suggesting remediation action plans.
• Ensure Risk and Control Self‑Assessments (RCSAs) are completed per framework and facilitate RCSA workshops.
• Challenge management on risk management gaps, escalate issues when necessary, and develop the annual BRG plan.
• Assess impact of key regulations on WBG processes and technology, providing guidance on regulatory concerns.

Required profile

• UAE national.
• Minimum 5 years of experience in audit, control monitoring, risk assessment or quality assurance within banking or financial services.
• Strong analytical mindset with ability to challenge and influence senior stakeholders.

Required skills

• Audit
• Control Monitoring
• Facilitating Risk and Control Assessments
• Quality Assurance
• Testing