Media Manager – CX Data & Tech (MENA)
WPP · Dubai
وصف الوظيفة
About the role
WPP Media is seeking a Media Manager to lead the CX Data & Tech function for the MENA region. The role will shape the CX analytics strategy, work with technology partners and guide a high‑performance team to help brands improve customer engagement, purchase and retention.
Key responsibilities
- Define and execute the CX Analytics strategy and operational plan across the region.
- Collaborate with subject‑matter experts to develop best‑practice processes and frameworks.
- Manage relationships with technology partners, evaluating current and potential solutions.
- Represent Choreograph Consultancy Services at industry events and produce thought‑leadership content.
- Deliver knowledge‑sharing sessions on data and technology trends to internal and client teams.
- Maintain senior stakeholder relationships within agencies and client organisations.
Required profile
- Proven experience leading CX analytics or similar data‑driven functions.
- Strong understanding of the digital marketing transformation landscape.
- Excellent stakeholder management and ability to influence senior leaders.
- Track record of building and leading high‑performing teams.
Required skills
- Customer Data Platforms (CDP)
- Customer Engagement Platforms (CEP)
- Marketing Automation Tools
- Web & App Analytics
- Mobile Measurement Platforms
- A/B testing & Experimentation
- Behavioral Analytics
What we offer
- Opportunity to work within a global AI‑driven media unit.
- Exposure to leading brands and cutting‑edge technology partners.
- Collaborative environment across markets in the MENA region.
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WPP
Dubai