Onboarding Specialist

About the role

The Onboarding Specialist ensures a seamless new‑hire experience, managing administrative, operational, and cultural elements of onboarding so that new employees integrate quickly and become productive.

Key responsibilities

• Prepare and send offer letters, contracts, and initiate background/reference checks during the pre‑boarding period.
• Enter new‑hire data into the HRIS, coordinate IT provisioning of hardware, software, and network access, and ensure workspace readiness.
• Lead orientation sessions, present benefits, policies, and company history, and schedule 30/60/90‑day check‑ins with department heads.
• Audit I‑9 and E‑Verify documentation, maintain personnel files in compliance with local regulations, and assign required compliance training.
• Send welcome communications, arrange team introductions, and conduct satisfaction surveys at 30, 60, and 90 days, analyzing results for retention insights.

Required profile

• Bachelor’s degree in Human Resources, Business or related field preferred.
• Minimum 2 years of experience in HR coordination, staffing or high‑volume administrative support.
• SHRM‑CP or PHR certification is a plus.
• High emotional intelligence, strong customer‑service orientation and ability to handle confidential information.
• Ability to multitask and prioritize in a fast‑paced environment.

Required skills

• Advanced knowledge of HRIS.
• Proficiency with G‑Suite (including Sheets) and Microsoft Suite (Excel, pivot tables).